Privacy Policy
Effective Date: [August 25, 2025]
1. Introduction
SCIENT (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, interact with us online, or engage our branding, marketing, and communications services.
By accessing our website or providing your information to us, you agree to the terms of this Privacy Policy.
2. Information We Collect
(a) Information You Provide Directly
We may collect personal information you voluntarily provide through our website, such as:
- Name, title, and organization
- Email address, phone number, and mailing address
- Job role and business function
- Details of your inquiry or communication
(b) Information Collected Automatically
When you visit our website, we may automatically collect certain non-identifiable information, such as:
- IP address
- Browser type and version
- Device identifiers
- Pages visited and referring/exit pages
- Date and time of visit
We may use cookies and similar technologies for functionality, analytics, and performance monitoring (see Section 6).
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide requested services
- Manage client relationships and accounts
- Deliver marketing communications and updates
- Improve our services, website, and communications
- Comply with legal and regulatory obligations
We may use the information we collect for the following purposes:
- To provide and maintain the Site
- To respond to your inquiries or requests
- To send newsletters, updates, or promotional materials (if you opted in)
- To analyze how users interact with our website and improve our content
- To ensure the security and integrity of our Site
- To comply with legal obligations
4. Sharing of Information with Third Parties
We do not sell your personal information. We share it only as necessary to operate our business, provide our services, and comply with legal obligations. This includes:
(a) Customer Relationship Management (CRM) Provider
We license and use a CRM platform provided by Copper CRM, Inc. to manage our client relationships, service delivery, and business development activities. In providing these services to us, Copper CRM, Inc. may:
- Receive, access, and process client personal information, including contact details, communications, transaction history, and related business information
- Perform data integration, cleansing, harmonization, analytics, and reporting
- Enhance data quality and generate insights to help us improve client services, communications, marketing, and growth initiatives. Copper CRM processes this information solely for our benefit and in accordance with our contractual instructions and applicable law.
(b) Cloud-Based Productivity Tools
We use services such as Google Workspace for secure email, document storage, and collaboration. These providers may access personal information as necessary to provide their services to us.
(c) Other Service Providers
We engage additional vendors to support our operations, such as IT support, analytics, and web hosting. These vendors are contractually required to protect your information and use it only for authorized purposes.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking tools to operate our website, measure traffic, and understand usage patterns. You can adjust your browser settings to refuse or limit cookies, but this may affect website functionality. See SCIENT’s Cookie Policy.
7. Data Security
We implement appropriate technical, administrative, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Access to, correction of, or deletion of your information
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
- The right to lodge a complaint with a supervisory authority
To exercise your rights, contact us as set out in Section 10.
9. International Data Transfers
If you access our website or provide us information from outside the United States, please note that your information may be transferred to and processed in countries that may not provide the same level of data protection as your home country. We implement safeguards for such transfers as required by applicable law.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Erin Schradin
SCIENT Public Relations, Inc.
138 Iron Hill Way, Collegeville, PA 19426.
info@scientpr.com
484-575-5040
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will post the revised policy on our website with an updated “Effective Date.”