Client Services Specialist

As a Client Services team member, you will play a critical role in developing and executing client strategies, managing key project activities, and ensuring seamless client communication. Working closely with team leads and subject-matter experts, you will support strategy execution, content development, media initiatives, and social media management, while identifying opportunities to enhance client visibility and thought leadership.

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This role is ideal for someone with an interest in healthcare, strong project management skills, excellent communication abilities, and a passion for strategic storytelling. As SCIENT PR grows, this position offers opportunities to expand into leadership and management roles.

Client Coordination & Execution

• Collaborate with client team leads to support the development and execution of comprehensive communications strategies.
• Act as a key point of contact for assigned client accounts, ensuring smooth communication, project management, and team alignment.
• Track and support day-to-day project activities, ensuring timely execution and alignment with strategic goals.

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Content Development & Social Media

• Create high-quality content for press, digital, social media, and otherchannels, ensuring messaging aligns with client objectives.
• Oversee the implementation of social media strategies, working closelywith account leads and social media SMEs to maximize engagement.
• In conjunction with the social media team, identify emerging social and digital trends, integrating them into client campaigns for maximum impact.

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Client Reporting & Performance Tracking

• Assist with tracking and analyzing client campaign success, making recommendations for ongoing optimization.
• Ensure reporting is clear, insightful, and aligned with client expectations.
• Develop client activity reports and results reports in collaboration withsubject area experts (media relations, thought leadership, social).

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Thought Leadership & Visibility Strategy

• Support the development of strategies to enhance client visibility andthought leadership.
• Identify opportunities for media placements, speaking engagements, and industry recognition, collaborating with team leads to implement initiatives.

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Business Development & Growth Opportunities

• Assist in new business development, working closely with the SCIENT teamto develop proposals and pitch materials; provide project managementsupport to new business efforts.
• Contribute to team brainstorming sessions to generate innovative ideas for client and agency growth.
• to develop proposals and pitch materials; provide project management. Grow into management opportunities as the company expands, taking on leadership responsibilities over time.

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• 2-5 years of experience in public relations, communications, marketing, ora related field. Healthcare experience preferred.
• Strong experience in client communication, project management, and strategy execution
• Familiarity with social media writing, strategy, and implementation across platforms such as LinkedIn, X, Bluesky, and Instagram.
• Ability to work collaboratively across teams while maintaining a high level of attention to detail and organization

• Hands-On Experience: Work closely with SCIENT leadership and clients, directly impacting client strategy and execution.
• Growth Potential: Build your career with opportunities for mentorship and career growth.
• Collaborative Culture: Join a team of passionate PR professionals committed to delivering high-impact results.

SCIENT is the go-to communications partner for biotech. We exist to bring together the best communicators in the biotech industry with one purpose: To help innovator biotech companies tell their stories in a way that supports their business goals and moves their businesses forward. Our strategic approach is rooted in an intimate understanding of ourclients' business objectives and a desire to build successful, long-lasting relationships byconsistently delivering results that exceed their expectations.

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We offer a competitive benefits package that includes:

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• Medical, dental, and vision insurance
• Unlimited paid time off, in addition to paid holidays
• 401(k) with employer contributions
• Life and disability insurance
• Remote work arrangements
• Additional voluntary benefits

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We believe in supporting our employees’ well-being—professionally, personally, and financially—and regularly review our benefits to ensure they remain competitive and responsive to our team’s needs.

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SCIENT is committed to creating a diverse environment and is proud to be an EqualOpportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, national origin, genetics, disability, age, or veteran status.

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If you require accommodations to complete the application process, please contact HR at hr@scientpr.com.